Els serveis
List of public services of the AMB available to citizens and entities (companies and private organizations)
Public space
| Maintenance and cleaning of metropolitan beaches (except the ones in Barcelona) | |
|---|---|
| What we do |
Cleaning of the sand and maintenance and expansion of the beach's facilities and furniture. More information on management and services |
| Responsible department | AMB Department of Administration and Territory. Directorate of Public Space Services |
| Communication and participation channels |
Platges website Infoplatges app Beach contact form Occupancy and satisfaction survey for beach users |
| Maintenance and management of the metropolitan parks network | |
|---|---|
| What we do |
Full maintenance of parks, comprising plants, urban furniture, water facilities, electricity, pavements and constructed elements. More information on management and services |
| Responsible department | AMB Department of Administration and Territory. Directorate of Public Space Services |
| Communication and participation channels |
Parks website Infoparcs app 2015 survey of AMB park users |
Housing
| Promotion of social housing | |
|---|---|
| What we do | Promotion and construction of social housing in metropolitan municipalities. |
| Organisme responsable | Metropolitan Institute for Land Promotion and Asset Management |
| Communication and participation channels |
IMPSOL impsol@amb.cat |
Waste
| Fixed and mobile waste-collection service | |
|---|---|
| What we do | Fixed and mobile metropolitan waste-collection service in the AMB municipalities. |
| Responsible department | AMB Environmental Department. Directorate of Waste Prevention and Management services |
| Communication and participation channels |
Waste website Web searcher for waste collection and other environmental facilities |
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Serveis de foment de la reutilització
- Servei Millor que nou REPARAT
Què fem?
Servei d'assessorament i realització de tallers d'aprenentatge de reparació d'objectes domèstics.
Àrea responsable: Àrea de Medi Ambient AMB. Direcció de Serveis de Prevenció i Gestió de Residus
Canals de comunicació i participació:
Millorquenou
Blog MQN
Millorquenou
Millorquenou
reparat@millorquenou.cat- Servei Millor que nou INTERCANVIAT
Què fem?
Gestió del Centre d'intercanvi d'objectes de segona mà entre particulars.
Àrea responsable: Àrea de Medi Ambient AMB. Direcció de Serveis de Prevenció i Gestió de Residus.
Canals de comunicació i participació:
Web Millorquenou
Blog MQN
Millorquenou
Millorquenou
reparat@millorquenou.cat -
Recycling-promotion services
REPAIRED Is Better Than New service What we do Advisory service and educational workshops to repair domestic items. Responsible department AMB Environmental Department. Directorate of Waste Prevention and Management services Communication and participation channels Millorquenou website
MQN Repaired blog
Millorquenou Facebook
Millorquenou Twitter
reparat@millorquenou.cat
EXCHANGED Is Better Than New service What we do Management of the Exchange Centre of second-hand items for individual citizens. Responsible department AMB Environmental Department. Directorate of Waste Prevention and Management services Communication and participation channels Millorquenou website
MQN 100% Old Blog
Millorquenou Facebook
Millorquenou Twitter
Newsletter of Exchange and second-hand markets
reparat@millorquenou.cat
Tel. 934 242 871
Mobility and public transport
The AMB is responsible for the planning of metropolitan mobility and the urban public transport network of buses and metros, the promotion of sustainable mobility, social-pricing system management, Bicibox service, etc.
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Bus and metro services
Daytime metropolitan bus service Indirect management What we do Provision and management of the metropolitan bus network through operating companies. Responsible department AMB Mobility and Transport Department. Directorate of the Mobility and Transport Department Communication and participation channels Mobility website
AMBMobility app
Bus-service alerts Newsletter
@AMBmobilitat Twitter
AMBmobilitat Facebook
Bus contact form
Bus stops and other issues contact form
Customer satisfaction surveys (CSI)
Night bus service, NITBUS Indirect management What we do Provision and management of the NITBUS metropolitan night bus network through operating companies. Responsible department AMB Mobility and Transport Department. Directorate of the Mobility and Transport Department. Communication and participation channels Nitbus website
AMBMobility app
Bus-service alerts Newsletter
@AMBmobilitat Twitter
AMBmobilitat Facebook
Bus contact form
Bus stops and other issues contact form
Customer satisfaction surveys (CSI)
TMB bus service Direct management What we do Provision and management of the TMB bus network which serves Barcelona and other metropolitan municipalities. Responsible department AMB. Barcelona Metropolitan Transport Communication and participation channels TMB website
Customer service
METRO public transport service Direct management What we do Provision and management of the underground transport network by metro to 8 metropolitan municipalities. Responsible department AMB. Barcelona Metropolitan Transport Communication and participation channels TMB website
Customer service -
More mobility and public transport services
Conferral and management of social-pricing transport tickets What we do Conferral and processing of the different social-pricing tickets to facilitate access to metropolitan transport services to senior or disabled citizens with low financial resources.
More informationResponsible department AMB Mobility and Transport Department. Directorate of Transport Management and Administration Services Communication and participation channels Social pricing website
Pink Card application for registered citizens of Barcelona
Pink Card application for registered citizens of metropolitan municipalities (except Barcelona)
Application for the metropolitan travel-companion pass on metropolitan public transport
Application for the T-12 card and other procedures regarding it
informacio@ambinformacio.cat
Transport services for people with reduced mobility What we do
Management and allocation of public transport services for people with severely reduced mobility in Barcelona.
More informationResponsible department AMB Mobility and Transport Department. AMB Information Communication and participation channels Special PMR Services website
Fixed services request form
Sporadic services request form
informacio@ambinformacio.cat
Tel. 93 486 07 52 or fax 93 486 07 53 (for people with hearing loss).
Metropolitan public transport information service What we do Information and customer service and promotion of public transport Responsible department AMB Mobility and Transport Department. AMB Information Communication and participation channels Journey Finder website
AMBMobilitat app
Bus-service alert newsletter
@AMBmobilitat Twitter
AMBmobilitat Facebook
Bus contact form
Bus stops and other issues contact form
informacio@ambinformacio.cat
Tel. 010 (Tel. 807 117 700 if you are calling from Cerdanyola del V., Montcada i Reixac, Pallejà or Ripollet)
Bicibox Service What we do Provision and management of the safe parking spaces for private bicycles: BICIBOX Responsible department AMB Mobility and Transport Department. Directorate of Sustainable Mobility Services Communication and participation channels Bicibox website
Bicibox app
Bicibox Twitter
Bicibox Facebook
Contact form
info@bicibox.cat -
Taxi service
Metropolitan taxi service What we do Planning, administration and management of the taxi service in the Barcelona Metropolitan Area.
More informationResponsible department Metropolitan Taxi Institute (IMET) Communication and participation channels IMET website
APPTaxi Calculate your taxi fare
AMBTaxi Twitter
Taxi al dia Newsletter
Contact form
Contact form for taxi drivers
Water
| Domestic drinking-water supply | |
|---|---|
| What we do |
AMB is responsible for the distribution of drinking water to the consumers, carried out through concessions with 9 suppliers. More information |
| Responsible department | AMB Environmental Department. Directorate of Water Cycle Services |
| Communication and participation channels | Supply companies web directory |
| Water bill bonus for social and ecological reasons | |
|---|---|
| What we do | Approval of the social-pricing and ecological-progressiveness criteria, which take the people's financial status into account, applied to the bills received from supply companies. |
| Responsible department | AMB Environmental Department. Directorate of Water Cycle Services |
| Communication and participation channels |
Request for a water bill bonus for social and ecological reasons Supply companies web directory |
Environmental authority
| Administrative intervention as Environmental Authority service | |
|---|---|
| What we do |
Authorisations on the water vector Summarised report of the Metropolitan Environmental Assessment Panel More information |
| Responsible department | AMB Environmental Department. Directorate of Environmental Services |
| Communication and participation channels |
Website Procedures search engine |
Education
| Metropolitan Education for Sustainability Programme (PMES) | |
|---|---|
| What we do | Educational activities and visits to environmental facilities for adults, senior citizens, families and leisure entities such as associations and youth clubs. Learning activities for schools. |
| Responsible department | Environmental Department. Directorate of Environmental Services |
| Canals de comunicació/participació |
PMES website PMES Blog Metropolitan Forum of Education for Sustainability Register form for PMES reserves.pmes@amb.cat Tel. 93 238 93 51 |
| Jugateca ambiental (Environmental playroom) | |
|---|---|
| What we do | Spaces for environmental education based on games and educational activities in metropolitan parks, beaches and rivers. |
| Responsible department | AMB Administration and Territory Department. Directorate of Public Space Services |
| Communication and participation channels |
Activities in Parks website Environmental Playroom locator Infoparcs app Parks, beaches and rivers Newsletter |
Cartography
| Cartography geoportal and geoservices | |
|---|---|
| What we do |
AMB produces and updates a topographical base map of the metropolitan territory and offers the following services: Cartography geoportal: search, visualisation and download of topographical maps, orthophotos, etc. Geoservices: cartographic products as web services |
| Responsible department | AMB Administration and Territory Department. Directorate of Urban Planning Services |
| Communication and participation channels |
Cartography website geoportalcartografia@amb.cat |
| AMB geoportal and geoservices of consolidated urban planning | |
|---|---|
| What we do |
Urban planning geoportal Urban planning geoservices: urban-planning products as web services |
| Responsible department | AMB Administration and Territory Department. Directorate of Urban Planning Services |
| Communication and participation channels |
Urban planning website geoportalcartografia@amb.cat |
Laboratory
| AMB Environmental Laboratory | |
|---|---|
| What we do |
Service which analyses chemical, physical and biological parameters of surface, underground, coastal waters and wastewater; chemical and physical parameters of samples of waste and soil of facilities for waste management, and atmospheric pollutants for the different atmospheric-pollution surveillance networks. More information |
| Responsible department | AMB Environmental Department |
| Communication and participation channels |
Laboratory website laboratori@amb.cat Tel. 93 633 09 13 |